Dear Website User, herein after referred to as (“You and/or User and/or Customer”), welcome to the website of Jordan Mobile Telephone Services Company (Zain) herein referred to as The Company. Please read the terms and conditions for using this website (“Terms and Conditions”) carefully. Please do not proceed with using this website if You do not accept these terms and conditions. Your continued usage of this website constitutes Your acceptance of these Terms and Conditions. Joining the website (jo.zain.com), accessing, or using it, going through purchasing procedures, or using the provided products and services through the website must all be subject to the following terms and conditions. This website is being run by ZainJo and its affiliates, (referred to collectively as ZainJo). Using the website equates to the acceptance of these terms and conditions and the adherence to them.  ZainJo solely reserves the right to update and change the terms and conditions at any time without prior approval. Thus, Users must review the terms and conditions whenever visiting the website. If a User does not accept these terms and conditions please do not use the website. Users’ continued usage of the website constitutes their acceptance of the changes. Through accessing, using, or shopping on the website, Users adhere to the following:

You declare that You are (a) at-least 18 years old. (b) That You are of age to sign a contract. (c) That You are not a person restricted from contracting. (d) That You are the owner of the account, or that You are licenced to use it. You are required to uphold and use Your account on the website to purchase the products available on ZainJo’s website in a compliance with these terms and conditions and all regulations and rules within them. You vow and promise to the website according to the effective terms and conditions. ZainJo has the right to record all conversations, messages, and any other communication between You and ZainJo. ZainJo solely has the right to alter, delete, and/or remove any part and/or the whole website and/or services and/or any content/ at any time without giving reason. You hereby acknowledge and state that You have no right to object on any of that, and that ZainJo does not bear any responsibility for any damage, loss and/or result whether directly or indirectly resulting from those changes. The Website may contain services, content, and/or data for services that may be added to the website and/or any plans and/or future goals of ZainJo. These services, content and/data cannot be considered in any way a guarantee or promise that ZainJo will implement these future projects, but they are expectations of ZainJo that ZainJo can solely choose not to  accomplish. This website is made for the usage of people within the Hashemite Kingdom of Jordan. ZainJo does not offer any guarantees that the website is available for usage outside of the Hashemite Kingdom of Jordan. If You are using the website while outside of the Hashemite Kingdom of Jordan, You are using the website on Your own responsibility.

You are allowed to register a membership through the website. In order to register as a member, and benefit from The Company’s services and offers, You must, as part of the registration process, (1) accept these terms and conditions. (2) Provide contact and personal information. (3) Provide any information that ZainJo sees fit. (4) Accept responsibility for all activities undertaken under Your account and password. (5)You are responsible for withholding the secrecy of Your account and password and restricting others from using Your account.

You are not allowed to use ZainJo membership in for fraudulent and/or inappropriate and/or competitive purposes with ZainJo, and You should inform ZainJo immediately through Email [info@jo.zain.com] of any unauthorized use of ZainJo membership or ZainJo website that You know about. ZainJo has the right to reject or cancel the registration of anyone on this website remove anyone from the website or ban someone from using this website for any reason, and may limit and/or stop the ability of anyone to use the website at any time without warning. ZainJo do not guarantee or declare that Your use of the content available on the website will infringe third parties not related to ZainJo. Stopping Your use of the website is not considered a waiver of any right or compensation for ZainJo.

The User vows to browse the website and use the services according to the applicable terms and conditions.

Using the Information and Content. The services provided by the Company include but are not limited to information, pictures, audio, and correspondence. This content will be provided through and/or resulting from the website. The User understands that they cannot under any circumstance use the website and/or the services in violation of the Terms and Conditions. The User understands and vows to use the website and/or the services for  personal purposes. Users also vow not to use the website and/or the services for a commercial purpose, illegal acts and/or competition, any way which violates security and/or public safety, in any way that violate the relevant regulations, and/or harms the Company, its partners, its agents, its distributors, its service providers, its content providers, and/or any and all of its costumers and subscribers.

The User vows and understands that all content that is downloaded on any personal device, personal computer, mobile phone, and/or any other device is for personal use. The Customer promises to respect the intellectual property rights of the content and commits to all the relevant laws in connection to it. The Company remains the sole legal owner of all rights, including intellectual property rights of the content downloaded by the User regardless of the rights granted by the Company to download the content.

The User understands and vows that all content and/or information provided by the Company through email or SMS will be stored, copied, and printed for the purpose of personal usage. The costumer is not permitted in any way to publish, resend, redistribute, and/or copy and information and/or content in any shape or form to any third party and/or for commercial purposes.

Removing, hiding, changing, and/or altering any logos within the content that is downloaded which is the author’s intellectual property, trademark and/or any other intellectual property right.

Removing, hiding, changing, and/or altering any part and/or the whole website and/or the services, and/or using the website, content, and/or the services for any purpose not stated in the Terms and Conditions. Compartmentalising, dividing, and/or misusing any and all of the programs of the website and/or the services. Copying, disclosing, transforming, modifying, publishing, distributing, licencing, sending, republishing, and/or downloading any service and/or information received through browsing the website and/or using the services in any way whether electronic or mechanical without the prior written consent of the Company. Copying and/or reproducing the website or any part of it. Using the website and/or the services for advertising and/or selling any item and/or service for commercial purposes without the prior written consent of the Company. Accessing the website in an illegal and/or prohibited manner and/or adding excessive pressure on the website. Sending and/or receiving spam, survey and/or contest messages.

ZainJo has the right to end Your membership or refuse any and all previous, present or future Users for the website (a) to uphold the governing laws or (b) in the circumstance in which a User has provided ZainJo with information that ZainJo finds incorrect, inaccurate, incomplete, out of date, or vague (or when the information became incorrect, inaccurate, incomplete, out of date, or vague) or (c) in the case that ZainJo finds that You are using Your membership on the ZainJo website in breach of the terms and conditions or (d) in any other circumstance that ZainJo finds suitable under their powers. In case You want to withdraw Your consent on the Terms and Conditions, You have to inform the Company in writing and this will result in suspending Your access to the Website.

Any and/or all purchases could be subject to agreements and/or contracts related to the service being sold and You must commit to signing those agreements and/or contract. In contract ZainJo has the right to not offer those services and/or disconnecting those services.

You can pay using the following methods: (1) direct pay, (2) paying at delivery, or (3) the ZainJo accepted credit cards. All these payment methods are subject to all and/or any policy and/or terms of use for the payment providing company.

ZainJo has a police for a minimum limit. The minimum limit differs and is dependent on (the type of service and/or the type of order, in which the relevant fees will be added, such as delivery charges.

ZainJo, under their powers, has the capability to decline or cancel an order in some circumstances. For example, and not limited to, a scenario where the product intended to order is not available or if the product has been priced incorrectly, or if the order is perceived to be fraudulent, or under any other circumstance that ZainJo, under their powers, sees fit. ZainJo also has the right to take any precautions to ensure that Your identification is authentic for accepting Your order. ZainJo will return fees, if paid, for any transaction that has been declined or cancelled.

The costumer recognises and understands that all products and/or services being sold are non-refundable and non-exchangeable.

ZainJo strives to supply detail descriptions of all products displayed on the website. However ZainJo does not guarantee that the descriptions is detailed, complete, updated, free from errors, or certified. ZainJo does not, in any circumstance, offer any guarantee, whether explicit or implicit, in relation to the services and/or the content in any shape or form, including but not limited to their marketing capabilities, usefulness, accuracy, ownership, and/or its failure to meet any relevant legal requirements.

ZainJo strives to provide detailed information on the pricing of products and services available on the website ZainJo. However ZainJo cannot guarantee the accuracy of the pricing. ZainJo holds the right to reject or cancel any order of products or services that are incorrectly priced on the website due to an error. In this scenario ZainJo sends a notice to the uUser through their Email. In addition to this, ZainJo reserves the right to, under their powers, to correct the error with the correct price.

ZainJo’s website provides information related to the availability of the products. This information may be used to evaluate the possibility of shipping the product directly once an order has been made. However, ZainJo does not guarantee the availability of a product for instant shipping. In rare circumstances, the product could be available for direct delivery at the time or order, but becomes unavailable right after ZainJo accepts the order. In this case, ZainJo will notify the User via Email and/or any way ZainJo sees suitable